Thank you for purchasing the String Butler

You will receive email notification of your tracking number as soon as it ships.

Please follow this link for installation instructions for the String Butler:  Link

If you have any further questions, or if you have any issues with the product, don’t hesitate to to contact us at:

If you like the product and the service we have provided please review the product on Amazon: Link

If you send us a picture of the installed product, or you enjoying the product, we will feature it on our social feeds.  Creative pictures are encouraged!  Just email your picture and a story or testimonial to

Laplace Guarantee:

If you are not happy with your purchase of the String Butler from Laplace, then contact us within 30 days for a refund or exchange.  Please include “Return” in the subject line.

Manufacturer Warranty:

The String Butler is covered by a 24 month warranty against defects in material or workmanship starting from the time of purchase when purchased from an authorized Dietrich Parts dealer.  Please contact Dietrich Parts directly for warranty claims at: